Activity+16+by+Albert+and+Jacqueline

The findings clearly indicate that engineers are dissatisfied with excursions due to the hurried trip and only shopping. Another aspect of dissatisfaction with tour guides is their impoliteness and irresponsibly. For the division of the group, 20s-30s engineers feel this trip dissatisfactory because they think the trip is too boring. After considering the Findings the following recommendations are made:
 * 4 Conclusion **
 * 5 Recommendations **

** 5.1 ** Given that nearly all the participants in the three age groups are dissatisfied with the excursions, we suggest that the time for the excursions should be extended. Also there should be not only shopping, but also some sight-seeing. ** 5.2 ** In view of the dissatisfaction with the tour guides, we recommend that training courses should be provided to the tour guides in order to improve their services. If there is still a lot of dissatisfaction, we suggest having a change of tour guides. ** 5.3 ** Since the 20~30s age group shows their unhappiness in the whole survey, we propose that more exciting activities such as bungee jumping should be added in order to rise their interest of joining this familiarization tour to Silicon Valley.