happysoftware+by+Jonathan+and+Kliff

The findings have shown that the age group with the lowest satisfaction is the 20s to 30s. The survey has also indicated that the aspects of tour guides and excursions received the highest dissatisfaction level. It is concluded that the age group of 20s to 30s and the aspects of tour guides and excursions require extra attention in order to attain a higher satisfaction level. After considering the problems, the following recommendations are made: To improve the satisfaction level of our tour guides, it is suggested that training should be given to our staff. The staff with unsatisfying performance should be changed. In view of the low satisfaction level of our excursions, it is proposed that trips to shopping centers should be reduced. There should be more sightseeing included in our excursion. In order to boost the satisfaction level of this age group, special trips should be introduced. The trips should be made more attractive and exciting. Examples could include bungee jumping and visits to theme parks.
 * Conclusion **
 * Recommendations **
 * 1) __ Tour Guides __
 * 1) __ Excursions __
 * 1) __ 20s to 30s Age Group __