Satisfaction+by+Ben,+Alan

2 Findings From table 2, it is clear that there are some aspects that are with the low satisfaction levels. The dissatisfaction among junior staff is with equipment. While senior staff most dissatisfaction is with air quality. In addition, both junior and senior staff are dissatisfied with the pantry. 2.1 Equipment Just a quarter of the junior staff are satisfied with the equipment, while nearly three-quarters of the senior staff are satisfied. One possible reason is the computers used by junior staffs are too slow; they had been used for 5 years. The computers used by senior staff were upgraded 2 months ago. 2.2 Air quality About two-thirds of senior staff are satisfied with the air quality, but only a half of junior staff feel satisfied. The air quality is poor perhaps because of the smoking of some junior staff. Since senior staff have their own office room, so it may not affect their air quality. 2.3 Pantry Only a half of junior and senior staff are satisfied with pantry. One possible reason is that the kettle in the pantry was out of order for a long time, so that only cold water was provided. In addition, the price of the soft drink increases, this makes the staff feel unhappy.